The following terms govern every interaction between Dragonslots Casino and its members. By creating an account or wagering on the platform, you confirm that you accept these conditions in full.
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Account registration and verification
Only individuals aged 18 or older — or the higher age required by their jurisdiction — may open an account at Dragonslots Casino. Each player is restricted to a single registered profile.
Submitted information must be truthful, current, and complete. We reserve the right to request documentary proof of identity, address, and source of funds at any stage of the relationship.
Logging in from a country where online gambling is prohibited is the sole responsibility of the user. The operator declines liability for breaches of local statutes by individual players.
Deposits, withdrawals and currency
Funds may be deposited through the payment methods displayed at checkout. Minimum and maximum thresholds vary by provider and are visible at the moment of the transaction.
Withdrawal requests undergo manual review for compliance purposes. Pending payouts may be cancelled and returned to the casino balance only within the timeframe shown in the cashier interface.
Promotions, bonuses and fair play
Each promotional campaign is governed by its own terms, including wagering multipliers, eligible games, maximum bet during clearance, and expiry. These conditions are presented before opt-in.
Attempts to game the bonus system — through multi-accounting, collusion, or strategy abuse — will void the related winnings. Repeated infractions can lead to permanent account closure.
Game outcomes and software integrity
Results are determined by independently certified random number generators provided by our game studios. Outcomes cannot be influenced by the operator once a round begins.
In the rare event of a malfunction, the relevant transaction is voided and any wager is returned to the player's balance. Confirmed game logs constitute the authoritative record of activity.
Complaints, governing law and amendments
Complaints should first be addressed to our internal resolution team. If a satisfactory outcome is not reached, the matter can be escalated to the licensing authority in Curaçao for adjudication.
These conditions may be revised periodically. Material changes are notified through the account inbox or by an on-site banner before they enter into force, giving players the chance to review them.
This page summarises the contractual framework in accessible language. The full, legally binding terms registered with the licensing authority prevail in case of any discrepancy.
