Dragonslots Casino respects the confidentiality of every visitor and registered member. The following policy describes how personal information is gathered, the purposes it serves, and the choices available to you.
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When you register, we record identification details such as full name, date of birth, residential address, and contact information. These items are required to satisfy licensing duties and to confirm eligibility.
Transactional data tied to deposits, withdrawals, wagers, and bonus activity is logged automatically. We also capture device fingerprints, IP addresses, and browser signals to keep accounts secure.
Personal information enables us to operate your account, process payments, deliver customer support, and detect suspicious activity. Without it, we cannot lawfully offer the service.
Where you have opted in, we may send promotional messages about tournaments, free spins, or new game releases. Consent can be withdrawn at any time from the communications panel of your profile.
We collaborate with payment processors, identity verification vendors, game studios, and cloud infrastructure providers. Each partner is bound by contractual confidentiality and data protection obligations.
Regulatory bodies, including the Curaçao licensing authority, may request information in the context of investigations. We disclose only what is strictly necessary to comply with such lawful requests.
Records are housed on encrypted servers with restricted administrative access. Backups are stored separately and rotated on a defined schedule to safeguard against accidental loss.
Retention periods reflect anti-money-laundering rules and ordinarily span several years after account closure. Once these obligations expire, information is either anonymised or securely destroyed.
Subject to applicable law, you may request a copy of the data we hold, ask for inaccuracies to be corrected, or initiate erasure of records that are no longer necessary.
To exercise any of these rights, contact our privacy team using the channels listed below. A response is provided within a reasonable timeframe after we verify your identity.
This document offers a plain-language overview of our privacy practices. Where conflicts arise between this summary and binding statutory provisions, the latter take precedence.
